The Halfway House
Privacy Policy
How we collect, use, and protect your personal information when you visit our website, contact us, or make a booking.
Your privacy matters
What this policy covers
This Privacy Policy explains what personal data we collect, why we collect it, and the choices you have. It applies to this website and our communications with you.
Data we collect
Contact details you provide (such as name, email, phone), messages you send us, and basic technical data (such as IP address, browser type, and pages visited).
How we use it
To respond to enquiries, manage bookings via our booking partner, improve our website, and keep our services running securely.
Privacy details (plain English)
Below are the most common questions about how we handle personal information.
Who is responsible for your data?
The data controller is The Halfway House, 91 Uxbridge Road, Rickmansworth, WD3 7DQ. You can contact us at enquiries@thehalfway-house.co.uk or call 01923 371755.
What information do we collect?
Information you submit through forms or email (such as your name, email address, phone number, and message). We may also collect limited technical information (such as IP address and device/browser details) for security and analytics.
How do we use your information?
To reply to enquiries, provide customer support, administer bookings and requests, and maintain and improve the website. We only use your data where we have a lawful basis to do so.
Bookings and third-party services
Online bookings are handled via our booking partner (Foodbooking). When you follow the booking link, their privacy policy and terms apply to the information you provide on their platform.
How long do we keep data?
We keep personal information only as long as necessary for the purposes described above, and to meet legal, accounting, or reporting requirements.
Your rights
Depending on your location, you may have rights to access, correct, delete, or restrict the use of your personal data, and to object to certain processing. To make a request, email enquiries@thehalfway-house.co.uk.
Questions about privacy?
Contact The Halfway House
If you have any questions about this Privacy Policy or how we handle your information, we’re happy to help.